best FACE forward Mary A Keysor, MAEd., PHR, RHU
Training & Development
Employee communication topics can include:
Enhancing Interpersonal Communication Skills
“Does it Really matter how I Say it?"
“To text, tweet, blog….or not”
“Customer Service—What’s in it for Me?”
The Employee-Customer Connection
“Communication Boot Camp”
Team Work and Engagement
“If there’s no “I” in team, then
why am I here?”
Effective Presentation Skills
“I think I can, I think I can”
Written Business Communication
“It’s more than spellcheck”Risk Management topics can include:
Employee handbook training for managers
“What you don’t know may Bite you”
Employee handbook implementation for employees
“Do I really have to read it?”
Workplace harassment
“You started it…”
Diversity in the workplace
“You say tomato, I say tomahto”
The disciplinary process for managers
“If you smell smoke…”
Interviewing skills for managers
“Hire them Right the first time”
HR legislative topics can include:
FMLA training for managers and administrators
HIPPA training for managers, employees, and administrators
COBRA training for managers and administrators
FLSA training for administrators
Records Retention
EEO (ADA, Title VII, ADEA, GINA, ETC) training for managers and Administrators
